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Conflict Intelligence® (CI): Get Smart!

What if conflict was actually your gateway to growth + connection?

The problem isn’t conflict itself – it’s how we handle it. Most of us weren’t taught how, so we default to avoidance, defensiveness or attack – and the same patterns keep playing out, limiting our full potential.

Enter Scott – aka the Conflict Whisperer + Funmaker!

Scott gets conflict. And in this high-energy + interactive keynote, Scott flips the script on conflict and introduces Conflict Intelligence®: a fresh, future-ready approach that combines theoretical thought leadership with practical tools to communicate with confidence + clarity when conflict arises.

Powered by a 4-quadrant CI Model and packed with a DIY Conflict Toolkit ready for immediate use, this CI keynote delivers the insight, mindset + strategies to shift from reaction to resolution. Whether it’s workplace challenges or personal tensions, CI transforms conflict into a catalyst – for connection, clarity + positive change.

Let’s get conflict smart – and leave the drama behind!

“I loved it! Scott was AMAZING! I gained so much insight into conflict.”

Session Overview

In this engaging and informative (+ fun!) keynote presentation, audiences discover:

  • How to apply the Conflict Intelligence® model to understand + resolve conflict – strengthening both professional + personal relationships.
  • How to decode conflict – spot the triggers, shift the stuckness + avoid the common conflict causes.
  • How to increase self-awareness to own our conflict contribution – and shift from reaction to responsibility.
  • How to build other-awareness through empathy + perspective – and move toward mutual understanding + connection.
  • How to create sustainable solutions that stick – equipped with the  DIY Toolkit: ABC of CI, Mediator Mindset, CINO (+ more!) practical strategies for real-time resolution.

Audience members will walk away with the clarity, confidence + practical tools to transform conflict into connection – immediately. Conflict Intelligence® is an ideal stand-alone conference keynote or can be expanded into a high-impact half-day masterclass or full-day workshop.

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