What if conflict was actually your gateway to growth + connection?
The problem isn’t conflict itself – it’s how we handle it. Most of us were never taught how to navigate conflict, so we default to avoidance, defensiveness or attack – unhealthy patterns that can limit our full potential and impact relationships, performance + culture.
Enter Scott – aka the Conflict Whisperer + Funmaker!
Scott gets conflict. And in this high-energy + high impact presentation, Scott flips the script on conflict and introduces Conflict Intelligence®: a fresh, future-ready approach to understanding conflict, making smarter choices + responding with greater clarity + confidence.
Powered by Scott’s 4-quadrant Conflict Intelligence® Model and practical DIY Conflict Toolkit, this CI presentation delivers the insight, mindset + strategies to shift from reaction to resolution. Whether it’s workplace challenges or personal tensions, CI transforms conflict into a catalyst – for connection, clarity + positive change.
Let’s get conflict smart!
“I loved it! Scott was AMAZING! I gained so much insight into conflict.”
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Keynote
60–75 minutes | Suitable for audiences of any size
In Scott’s engaging, informative (+ fun!) keynote, audiences discover how to:
- apply the 4-quadrant Conflict Intelligence® Model to understand + resolve conflict
- decode conflict by identifying triggers, patterns + barriers
- increase self-awareness to recognise + own conflict contribution
- build other-awareness through curiosity, empathy + perspective
- utilise practical techniques from the CI Toolkit to create sustainable solutions and strengthen relationships – professionally + personally.
Masterclass
Conflict Intelligence® Toolkit | 3.5 hours | Suitable for up to 140 participants
Want the energy of a keynote and the opportunity to take the learning deeper?
The first 90 minutes engages + equips (+ entertains!), creating energy, insight + buy-in through Scott’s Conflict Intelligence®: Get Smart! keynote – delivered with his trademark expertise + interactive fun.
Following a break, the CI Toolkit Masterclass shifts from knowing to doing – taking a deeper dive through applied practice, guided discussion + live demonstrations.
Participants are invited to bring a real workplace conflict challenge and apply the CI Model + Toolkit as the masterclass unfolds – turning insight into intelligent action.
Participants will:
- apply the 4-quadrant Conflict Intelligence® Model to a real workplace conflict
- assess what the conflict needs and which process + tool to use
- practise practical CI techniques including the ABC of CI, Mediator Mindset + CINO®
- observe live demonstrations addressing participant-nominated conflict challenges
- consolidate learning + clarify application through discussion and Q+A
The keynote develops Conflict Intelligence® + understanding AND the masterclass builds application + confidence – ALL with plenty of energy + interactive fun!
