For next generation customer experience (CX) success, Mindful Communication (MC) is the key. It is essential we connect with our customers to build authentic engagement, a genuine service mindset + a mutually valuable relationship. The practice of Mindful Communication (MC) will create a meaningful + positive connection that will improve not only customer experience but will also strengthen individual + team wellbeing and of course, increase (sustainable) sales!
Scott shares (with interaction + humour!) a clear and concise 3-step Mindful Communication (MC) roadmap that will create the WOW! CX Factor. He gives us the necessary insights, strategies and confidence to build meaningful + valuable + sustainable connection with our customers and avoid the communication roadblocks that can disconnect + derail the customer relationship.
Let’s get our WOW on!
“WOW! Scott absolutely hit it out of the ballpark!”
In Scott’s engaging and informative (+ fun!) keynote presentation, audiences discover:
Audience members will leave this presentation inspired + confident to build connection with their customers through awareness and understanding of Mindful Communication (MC) strategies + process. Mindful Customer Experience (CX) is an ideal stand-alone conference keynote or an extended workshop.
We’d love to hear from you!
1300 916 108
0425 837 756